Privacy Policy

 Big Randy’s Privacy Policy

Last updated: June 19, 2025

At Big Randy’s, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.bigrandys.com), place an order, or interact with us online.

1. Information We Collect

• Personal Information: 
• When you place an order, sign up for our loyalty program, or contact us, we may collect your name, email address, phone number, and delivery address.
• Payment Information: We process payments securely via our payment partners. We do not store your full payment details.
• Usage Data: We use cookies and similar technologies to analyze website traffic and optimize your experience. This may include your IP address, browser type, device information, and pages visited.

2. How We Use Your Information

• To process and fulfill your orders (including delivery and takeout).
• To respond to your inquiries and provide customer support.
• To send you marketing communications, special offers, and updates (if you subscribe).
• To improve our website and services through analytics.

3. Cookies

Our website uses cookies to analyze traffic, remember your preferences, and enhance your browsing experience. You can manage your cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties who help us operate our website, process orders (like ChowNow, Uber Eats, and DoorDash), or provide marketing services. These partners are required to protect your information.

5. Your Choices

• You may opt out of marketing emails or SMS at any time by following the unsubscribe instructions in our communications.
• You can disable cookies in your browser settings, but some website features may not function properly.

6. Security

We take reasonable steps to protect your information from unauthorized access or disclosure.

7. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:Big Randy’s
1875 Oak Ridge Road East
Tallahassee, FL 32305
Phone: (850) 421-0447